What are your deposit and balance payment terms?

Our standard terms are 30% T/T deposit upon order confirmation and 70% balance before shipment, paid against the packing list and bill of lading copy. Production cannot start until the deposit arrives in our account, so the lead-time clock starts on the receipt date, not on order confirmation.

For long-running hotel or residential projects we can split delivery into several containers and balance each shipment separately. Established customers may request a reduced deposit or longer balance window after two to three completed orders; this is agreed case by case with our sales director.